Google Experiments With AI-Driven Responses to Patient Reviews
Google is quietly testing a new AI-powered feature that could reshape how medical practices respond to patient reviews. Through the Google Business Profile, providers may soon see AI-generated suggestions for replying to patient feedback. While this tool allows practices to...
What Happened to the Call Button on Google Maps?
For years, the call button on Google Maps has been one of the fastest ways for prospective patients to contact a medical practice. Whether someone needed to book a consultation, ask about a procedure, or confirm availability, one tap connected...
Google Maps Is Getting Smarter With Gemini: What Plastic Surgeons Need to Know
Google Maps is no longer just a navigation tool. It’s becoming a powerful patient discovery platform. With the introduction of “Ask Maps,” powered by Gemini, users can now ask detailed, conversational questions instead of relying on basic search terms. Rather...
Google AI Overviews + Gemini 3: What Changed and What It Means for Medical Practices in 2026
If your practice has noticed less predictable visibility in Google Search lately, especially for informational procedure queries, you’re not imagining it. SE Ranking analyzed Google’s AI Overviews (AIOs) before and after Gemini 3 became the default model powering them in...
ChatGPT vs Google: What This Shift Means for Medical Marketing in 2026
ChatGPT has become a daily habit for millions of people. As of mid-2025 data, estimates put ChatGPT at roughly 2.5 billion prompts per day, while Google processes around 13.7 billion searches per day (based on Google’s stated annual search volume)....
Google’s New AI Mode Could Reduce Traffic to Medical Websites
Google is transforming how patients interact with search, and the latest change could significantly affect how people find your medical practice online. With the global rollout of AI Overviews powered by Gemini 3, Google is now moving users into “AI...
Can Patients Leave Anonymous Reviews on Google? What Healthcare Providers Should Know
Online reviews are a vital part of any medical practice’s digital footprint. For physicians, surgeons, and other healthcare professionals, patient testimonials can significantly impact trust and visibility. But when patients want to share feedback about personal or sensitive health experiences,...
Why Google Review Appeals Are Taking Longer for Medical Practices
Online reviews now play a major role in how patients choose healthcare providers in the US. A single review can influence appointment decisions, trust, and even how a practice appears in local search results. Recently, however, many medical practices have...
Why the December 2025 Google Core Update Matters More Than It Seems
Search visibility across the US is shifting once again, and many medical practices are already noticing movement in their organic traffic. Google’s December 2025 core update marks the third major algorithm change this year and the fourth confirmed update overall...
Google Maps Just Got Smarter: Here’s What That Means for Plastic Surgeons
Google is rolling out several new features in Google Maps designed to help users find and evaluate local businesses, including medical practices such as plastic surgery clinics. These changes could directly impact how potential patients discover and choose your practice....
[MedShark] is always available and responsive. They have helped improve our website layout and SEO rankings and I recommend MedShark for a Plastic Surgery and Med Spa practice. Bill is available if I need him and Julia - our Account...
MedShark has done an amazing job for my two dental offices! Jonnie and Cole have great expertise and knowledge and truly took care of my companies, like it’s their own! Really recommend them highly! Thank you, and cannot wait to...
What I love about MedShark is their ability to execute in a timely manner. When I request an edit to our website, it is up within a couple days! Sara is the strategist supporting our account and I appreciate that...
My account manager Julia is spectacular! I am very very particular and they take great effort to make things look perfect. They are also extremely good at helping to explain the ever-changing process of SEO and web design.
A great friend, Bill Fukui introduced me to BluShark and MedShark. Thank you Bill! My experience has been mostly through John (head of client success). We have a common client that they have helped. John is so responsive and helpful....
Redoing a website is never easy, but John and Bill have more than exceeded my expectations. John’s weekly communication kept the project moving forward. When I would “change my mind” and decide on a different direction, he never blinked…he just...
The team at MedShark has been very good to work with. They deliver work product on time, work with you to develop your unique voice/brand, are always available, and have keen insight into helping your practice grow. They are on...
Our Awards
