Join Bill Fukui as he sits down with Ashley Cloud, one of the medical industry’s leading practice management consultants, to talk about lead generation and intake calls. Ashley explains that a common mistake that practices make is underestimating the importance of their first phone call with a potential customer. Ashley discusses the “I know you” experience that contributes to customer retention and a positive patient experience. Bill and Ashley also speak on the importance of using specific call-to-actions for different types of patients.
Ashley works as an aesthetics practice consultant, helping practices across the country rethink how to run their business to improve performance, enhance productivity, and drive profitable growth.
MedShark Digital: https://medsharkdigital.com/ – Cosmetic Surgery and Dental Marketing
Ashley’s site: https://www.ashley-cloud.com/
Check out our other channels!